EKO Infomatics products

Beyond consulting, EKO Infomatics builds its own platforms. ThinnkAI helps businesses engage their customers. Rakshane helps them protect customer data and comply with India's DPDP Act.

ThinnkAI: AI-powered customer engagement platform

  • Real-time customer feedback with AI-driven responses
  • Net Promoter Score forms with WhatsApp follow-up
  • Social media management and AI-assisted posts
  • CRM, loyalty and campaign analytics

Rakshane: DPDP compliance platform and training

  • Covers all 268 DPDP requirements
  • Discover: data discovery, data inventory and record of processing activities (RoPA)
  • Control: consent management, data principal rights, retention and deletion, third-party management
  • Operate: workflow engine, security and access, privacy dashboard, AI compliance assistant
  • Prove: audit and evidence management, reporting
  • DPDP awareness training for leadership, DPOs, compliance and IT teams, with certificates
  • Guided by experts from ISI, IIT and Indian Defence

Frequently asked questions

What does EKO Infomatics do?

EKO Infomatics is a Bengaluru-based technology firm, established in 2010, that builds machine learning, artificial intelligence and big data analytics solutions. It also offers two products: ThinnkAI for customer engagement and Rakshane for DPDP Act compliance.

What is ThinnkAI?

ThinnkAI is EKO Infomatics' cloud-based, AI-powered platform for customer engagement. It combines online customer feedback, Net Promoter Score surveys, social media management, SEO analytics, CRM campaigns and loyalty management.

What is Rakshane?

Rakshane is EKO Infomatics' platform for compliance with India's Digital Personal Data Protection (DPDP) Act. It combines compliance software, expert readiness audits and DPDP training, and is available at rakshane.ekoinfomatics.com.

Who has to comply with India's DPDP Act?

Any organisation that collects, processes or stores digital personal data of individuals in India, including companies, banks, hospitals, e-commerce platforms, educational institutions, startups and NGOs.

When does DPDP Act enforcement begin?

Most obligations under the DPDP Rules 2025 take effect in May 2027. Organisations should complete gap assessments, consent management and breach response planning before then.

What are the penalties under the DPDP Act?

Penalties are decided by the Data Protection Board of India and can reach up to ₹250 crore per violation, for example for failing to maintain reasonable security safeguards.